Supporting our Community for the Holidays

It’s hard to believe another year is almost over and we’re into the festive frenzy of the holiday season once again. While we all look forward to making merry with friends and family, we also like to make some time to share our good fortune with others.

This season, SmartSimple has been collecting food, toiletries and winter accessories like hats and mitts for the Red Door Family Shelter. In this way, we could provide support to several families at once who need extra support at this time of year. The shelter provides temporary housing, counseling services, child care and a food bank to more than 500 families each year, including women fleeing from violence, those who have been evicted, refugees and young mothers who have nowhere else to turn.

The Toronto team will also be volunteering at the Dovercourt Boys and Girls Club, packing food hampers to be distributed to less fortunate families in the community.
Community Support for SmartSimple users during the Holidays
Our Community Support team will be available to help you over the holidays. Please note that on Friday, December 16, Community Support will be unavailable after 5:00 PM EST.

All times are listed as EST (Eastern Standard Time):

Monday, December 19th
8 am – 9 pm (Regular Hours)
Tuesday, December 20th
8 am – 9 pm (Regular Hours)
Wednesday, December 21st
8 am – 9 pm (Regular Hours)
Thursday, December 22nd
8 am – 9 pm (Regular Hours)
Friday, December 23rd
8 am – 6 pm
Monday, December 26th
Critical Support Only
Tuesday, December 27th
9 am – 5 pm
Wednesday, December 28th
8 am – 9 pm (Regular Hours)
Thursday, December 29th
8 am – 9 pm (Regular Hours)
Friday, December 30th
8 am – 6 pm
Monday, January 2nd
Critical Support Only

As always we will monitor calls to our 501 Critical Line at 866.239.0991 x 501, and emails to

From our families to yours, have a very happy holiday season and a safe and healthy New Year!


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