The SmartSimple Blog

Real technical support from a real human, at any hour. We’re launching round-the-clock technical support 24 hours a day, 5 days a week. From Sunday at 4pm Eastern Time to Friday 9pm Eastern Time, our clients will have access to live support. GMT: 9 pm Sunday to 2 am Saturday EST: 4 pm Sunday to 9 pm Friday PST: 1 pm Sunday to 6 pm Friday AEST: 8 am Monday to 1 pm Saturday “When you have to burn the midnight oil to get your job done it’s important to know you won’t have to wait till the morning to get answers. You can call us up and talk to a real human being any time of the week, day or night”.   — Mike Reid, Co-Founder of SmartSimple We take support seriously, which is why we’re pioneering this model as the first in our industry. We’re in the empowerment business, and as such, it’s part of our responsibility to help our clients to get the most out of the SmartSimple platform every step of the way. We at SmartSimple take pride in our delivery of excellent service to o

The SmartSimple team is excited to announce that Amazon Web Services (AWS) has selected SmartSimple to their newly launched AWS Government Competency Program . This brand new program includes a number of well-known organizations like Accenture , Trend Micro , Lockheed Martin and Unisys . A mazon Web Services powers hundreds of thousands of businesses in the cloud. Their customers are located in 190 countries around the world and include a wide array of businesses, including entertainment, travel, manufacturing and IT companies. The AWS Competency Program recognizes Amazon Partner Network (APN) partners who have shown not only a high level of technical proficiency, but a proven track record of customer success in specialized solution areas. “By achieving recognition in this prestigious program — and as the only Canadian organization to do so for Government Competency — SmartSimple has demonstrated we’re an organization that offers mission-critical solutions to gove