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Showing posts with the label FAQs

SmartSimple's Case Management System FAQ

The SmartSimple FAQ series will highlight answers to some of our most frequently asked questions surrounding our 360° software suite. Keep checking back on our blog for new entries! This FAQ addresses questions concerning SmartSimple's case management software suite, which includes IME360 ° ,   Insurer360 ° , and Employer/Employment services. IME360° (Independent Medical Examiner) FAQ Are multiple users able to view a particular file/claimant at the same time? Yes, the system supports this. Can we manage all locations? Yes, as a web-based solution, the system is designed to be used from all locations including home offices and external provider locations. In Ontario, can we submit invoices to HCAI from SmartSimple? Yes, IME360° is fully integrated with HCAI in Ontario at no additional charge. What reports are included in IME360°? Report types include: number of referrals received by referral source, number of referrals received by referring company, reports due fr...

SmartSimple's RMS360° Research Management System FAQ

The SmartSimple FAQ series will highlight answers to some of our most frequently asked questions surrounding our 360° software suite. Keep checking back on our blog for new entries! This FAQ addresses questions concerning SmartSimple's RMS360°  research management system : General FAQ Which processes of the research lifecycle can be managed by the system? This is entirely up to you. We configure your system to handle any and all processes that you deem essential to your organization. Any number of processes can be created across the application, review, award, and post-award stages. Can we decide the type of access that external parties (i.e. researchers, grant reviewers) have with our system? External parties log in through specialized portals (i.e. a researcher portal, a grant reviewer portal) with their own username and password. Their permissions and roles are set by you. Can RMS360° integrate with other accounting systems such as QuickBooks? Yes, many c...

SmartSimple's GMS360° Grants Management System FAQ

The SmartSimple FAQ series will highlight answers to some of our most frequently asked questions surrounding our 360 °  software suite. Keep checking back on our blog for new entries! This FAQ addresses questions concerning SmartSimple's GMS360°  grants management system : Can we bring in historical data from our existing system? Yes, we have multiple easy-to-use methods available to import historic data . For MicroEdge GIFTS™ users, we have a fully automated process to manage the transfer. Can the system integrate with (and look like) our existing website? Absolutely. Your branding will be applied to all parts of the system including login and registration pages, as well as reports. Will we be able to change system settings (such as data fields, program coding and application forms)? Yes, all system settings are accessible and under your control. Can soft copy documents be stored within the system and retrieved via keyword searches? Yes, all documents stored in...