HCAI System Outage Sunday, June 12th 2011

We'd like to inform our insurance and medical clients on the upcoming HCAI outage.

We recently received the following message from Health Claims for Auto Insurance and have copied it verbatim for your reference.

Please be advised that a system outage is planned on Sunday, June 12th 2011 for implementing a new release in the production environment.

Please note that no changes to the HCAI PMS Toolkit assembly will be required.

System Outage Details:

The HCAI system will be unavailable starting at 2:00 a.m. (EDT) on Sunday, June 12th, 2011 and will resume active status at 8:00 p.m. (EDT) on Sunday, June 12th, 2011.

Please note that during the outage period:

The www.hcai.ca website will be unavailable.

All transactions by health care facilities using practice management software (PMS) integration should be withheld until the system has returned to active status.

HCAI system availability can be confirmed by reviewing the system status indicator found on the www.hcaiinfo.ca home page.

The HCAI Performance Meter will show as red for the duration of the outage and will be moved to green once the system has become available.


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