The SmartSimple Blog

As was mentioned last installment, one of the primary benefits of adopting SaaS for enterprise involves the ability to connect from any device that can access the internet. On Facebook this means that you can stay connected to someone you met on vacation and in the enterprise space this means that you can connect and collaborate regardless of distance. Of course the first thing to note is that just because you can share doesn’t mean you should. This is clearly true regardless of context and in Facebook this is manifested in your privacy settings. Specifically you can choose to share posts with i) friends ii) friends of friends iii) everyone and you can even pick and choose groups or individual contacts to share with. So even if you do friend your mom, you can control what they see. In enterprise this is manifested with roles and permissions. In the case of Facebook, the only role is friend and it’s up to the individual users to define what a friend is on a case by case basis (or by ...

Established in 1895 Farmers Mutual Insurance has seen the world change many times. Being in the business for well over a century speaks directly to the company’s sustainability and adaptability. So it’s no surprise that that they are responding to changes in health care for auto insurance in Ontario by selecting SmartSimple’s Software Inc. Insurers OnRamp™ solution to manage their interactions with their network of healthcare vendors. The Insurers OnRamp™ solution is extremely economical and designed to facilitate the communications of health claims between health care professionals and their adjusters within the Health Claims for Auto Insurance (HCAI) framework regulated by the Financial Service Commission of Ontario (FSCO). With SmartSimple, Farmers  Mutual Insurance can eliminate the courier costs associated with the exchange of Ontario Claims Forms (OCF) while improving turnaround times.  Since this entire process occurs on SmartSimple’s network, security is never an is...

We'd like to inform our insurance and medical clients on the upcoming HCAI outage. We recently received the following message from Health Claims for Auto Insurance and have copied it verbatim for your reference. Please be advised that a system outage is planned on Sunday, June 12th 2011 for implementing a new release in the production environment. Please note that no changes to the HCAI PMS Toolkit assembly will be required. System Outage Details: The HCAI system will be unavailable starting at 2:00 a.m. (EDT) on Sunday, June 12th, 2011 and will resume active status at 8:00 p.m. (EDT) on Sunday, June 12th, 2011. Please note that during the outage period: The www.hcai.ca website will be unavailable. All transactions by health care facilities using practice management software (PMS) integration should be withheld until the system has returned to active status. HCAI system availability can be confirmed by reviewing the system status indicator found on the www.hcaiinf...

A while back, we wrote about how our CommonCV functionality made life easier for researchers. As a company built around technological innovation, we knew that was just the start. Today, academic researchers who are applying for funding from the Ontario Ministry of Agriculture, Food and Rural Affairs (OMAFRA) can access the AGRIC ultural O n L ine A ccess (AGRICOLA) and index the catalog directly from the United States Department of Agriculture National Agricultural Library. This means that they can easily find publications to attach to their CVs with a few clicks of the mouse, rather than having to manually enter the details for multiple publications. This also ensures that the integrity of the data, as it is coming from a single source in a consistent format. This latest integration of a large database into SmartSimple is pretty cool for a few reasons: 1.  The integration saves the researcher from having to go back and forward between the OMAFRA’s SmartSimple research portal a...

This is the first of a multiple part series. As is often the case, whenever I meet someone new, the conversation inevitably turns towards employments. When asked what I do, I sometimes reply that I’m a Business Analyst for SmartSimple Software Inc . More often than not, this response is registered as nice to know and the conversation proceeds to other areas. Other times, I would provide a more focused answer along the lines of “I work for a company that provides software as a service”, because SaaS is so commonly used this response generally elicits a follow up question along the lines of…”so what do you guys actually do?”. “Well” I answer “We’ve developed a platform for enterprise that contains functional applications”, most times this answer is more or less ignored but occasionally I get responses from “I’ve heard of SaaS but I don’t understand what it means” to a flat out “You’re going to have to explain that to me”. What I always find interesting is that near 100% of the part...

The ability of the Internet to facilitate communication and collaboration within an enterprise is nothing new. Back in the day, the Internet as we know it did not exist. By our current standards, information and data moved at a snail’s pace and the security standards simply did not exist. As a result, companies needed to have their own “private” internets known as intranets. This clearly required massive investments and was not easily accessed by ‘remote users’. As broadband grew and security increased, it slowly became the case that the capabilities of the internet met and likely exceeded the capability of many intranets – and this does not even consider the scalability of the modern Internet. The irony (reluctantly used incorrectly) is that the term intranet was understood to refer to internal functionality and usage rather than the actual infrastructure used to support it. So the million dollar question is… If solutions like SmartSimple can provide workflow manageme...

As far back as the 60s, visionaries touted technology as the means to the paperless office. Today, anyone who works in an office can attest to the fact that these visions have never fully materialized. For countless reasons, most modern offices still have photocopiers and printers which are used many times a day. At the same time, courier services of all types are rushing around hardcopy documents. The latter point begs the question: IS IT POSSIBLE TO HAVE A PAPERLESS OFFICE WITHOUT HAVING PAPERLESS COMMUNITIES? At the core of SmartSimple’s platform is the desire to enable effective community management and engagement of businesses and organizations alike. A core aspect of engaging with ones community is knowing who one deals with. Before implementing SmartSimple, many grant makers would receive hardcopy applications that must be copied and redistributed to program managers, reviewers and so on. The contact information would be entered into some sort of database and the applican...