A Very Successful Community Conference!
|Mike Reid welcomes our guests.|
SmartSimple’s 4th Annual Community Conference took place on Wednesday, April 15th, and, thanks to our clients, it was a great success.
|The beautiful conference room at the Cathedral Centre.|
“What a wonderful day!” says Sarah Harris, Director, Client Support and Operations. “It was so good to see so many familiar faces and so many new faces as well this year. All the sessions were well received, and there were some great conversations. I’d like to thank everyone on the SmartSimple team who helped out for the day, in particular Paul Dimerin, who did most of the organizing for the event.”
|Eric Lauer talks Versioning.|
“This was the best turnout we’ve had so far,” adds Paul Dimerin, SmartSimple’s Marketing Coordinator. “The Community Conference is the perfect opportunity for both our clients and our team to put names to faces, and take some time to get to know each other.”
|Cameron McLean and Keith Yau address the room.|
The day was filled with active discussions and interactive presentations. In particular, the ever popular Town Hall, where the floor is opened up to the clients for questions, comments and ideas, was extremely engaging. “The Town Hall is my favorite session,” continues Sarah, “It gives us a window into exactly what our clients are thinking, feeling, and are curious about when it comes to their SmartSimple system. This is where we get to really learn what we can do to enhance our software and improve the overall customer experience.”
“I’d also like to thank the staff at the Cathedral Centre for their help during the day,” adds Paul. “They ensured everyone had everything they needed – from chairs to coffee – and made both our team and our clients feel welcome.”
|Attendees take notes during the conference.|
A final thank you to all our clients who made time to join us. We’re already looking forward to next year’s conference, andhope to see you there!